Last updated on July 26, 2018
July 26, 2018
Venus VPN is a global company headquartered in Hong Kong. Although our physical servers are located in many different countries around the world, RDV does not store personally identifiable information outside of Canada's actual boundaries. By using our services, you authorize RDV to use your information in accordance with Hong Kong law, regardless of the country in which you are located.
No one can't see what you do online.
We do not monitor user activity and do not keep any logs. Therefore, after you connect to any of our servers, we do not have a record of your activity, such as the software you use, the websites you have visited, the content you downloaded, the applications you use, and so on. Our server automatically records when you connect to any of our servers to limit the number of connections using the same login. This record is automatically deleted when the connection is disconnected. From here on, we don't keep any records that can associate any particular activity with a particular user.
Information we collect
We need your email address for the following reasons:
- Bind your account and subscription on a variety of devices
- Send payment receipt and confirmation
- Send our maintenance announcement
We do not collect any other information: connection logs, user traffic or metadata.
No information sharing
In addition to using your information to provide the products or services you request, RDV does not share, sell or rent any personal information with anyone.
RDV recognizes and respects your privacy. RDV will do its utmost to preserve all the information you provide and will never use it in a way that you do not agree.
Respect our terms of service
If during normal business processes (including public complaints) we find that you have violated our Terms of Service Agreement, we may terminate your account and may choose to refund your account balance.
But even in this case, we will remain committed to not disclosing/monitoring your activities.